ROOTSandBLUES Crew Descriptions

Volunteer Crews

Find your ROOTSandBLUES Festival crew by checking out the brief descriptions below!

Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival or some Thursday shifts may be required. Must attend one pre-festival meeting/training.

Qualifications

  • Experience with debit and credit card transactions an asset
  • Must be tech savvy
  • Ability to stand and walk for an entire 4 hours shift REQURIED
  • Must be eager to sell
  • Customer service experience
  • Friendly and attentive
  • Customer service oriented
  • Strong communication skills

Duties

  • Sell 50/50 tickets using electronic device
  • Ensure accuracy of sale and customer information
  • Represent the festival in a friendly and professional manner
  • Keep electronic device secure when on shift

Festival Days: (Some Thursday shifts required) Friday to Sunday, and either a set up shift pre-festival OR a tear down shift after the festival. Must attend one pre-festival meeting.

Qualifications

  • Interview with Head Supervisor required
  • Energetic, Professional, Service Oriented
  • Strong communication skills
  • Possess problem solving skills

Duties

  • Assist with set up/tear down of area
  • Be professional and respectful “No Star Struck Fans”
  • As assigned per: Artist Liaison teams reception, hospitality, security, area replenishment, and maintenance 
  • Liaison with SAFMS staff, instrument lock-up, site transport, and performers/bands, various crews
  • Set up dressing rooms, clean and replenish supplies
  • Keep area clean, tidy and organized

Privately Recruited

Festival Days: Limited Openings available. Week before and after the festival; Some late night shifts required. Must attend one pre-festival meeting. Interview with Head Supervisor required.

Qualifications

  • Interview required & Head Supervisor approval of volunteer required
  • Physically fit
  • Detail orientated
  • Works well in a team
  • Creative

Duties

  • Move and clean furniture
  • Hang lighting
  • Ensure decoration correlates to festival theme

Festival Days: Thursday to Sunday, and either a Wednesday set up shift OR a Monday tear down shift if not working Thursday. Some late night shifts required.

Qualifications

  • Serving It Right Certification required
  • Customer service experience preferred
  • Must be physically fit and able to lift heavy items

 

Duties

  • Serve alcohol (max 2 per person)
  • Tear ALL drink tickets in ½ so they can’t be picked up and used again
  • Keep area/tables clean, pick up garbage
  • Run stock to the bar
  • Store inventory at end of shift
  • Collect cups, sort and bag cans

Festival Days: Thursday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival, if not working Thursday. Some late night shifts required

Qualifications

  • Experience with debit and credit card transactions using electronic payment terminals
  • Customer service experience
  • Serving It Right Certificate required

Duties

  • Selling drink tickets
  • ID Patrons
  • Operate POS Machines, training provided
  • Ensure tickets are in numerical order

Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival. Some late night shifts required

Qualifications

  • Serving It Right Certification required
  • Customer service experience
  • Physically fit and able to lift heavy items

Duties

  • Serve alcohol (max 2 per person)
  • Tear ALL drink tickets in ½ so they can’t be picked up and used again
  • Keep area/tables clean, pick up garbage
  • Collect cups, sort and bag cans
  • Run stock to the bar, store inventory at end of shift
  • 1 or 2 people may be assigned to help take alcohol in and out of the reefer

Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Experience with debit and credit card transactions using electronic payment terminals
  • Customer service experience
  • Serving It Right Certificate required

Duties

  • ID Patrons
  • Sell drink tickets
  • Operate POS Machines, training provided
  • Ensure tickets are in numerical order

Festival Days: Thursday to Sunday
Thursday and Friday availability is necessary
4 – 6 hour shifts required. Must attend 1 pre festival training meeting. 

Qualifications

  • Experience with debit and credit card transactions using electronic payment terminals
  • Customer service experience
  • Friendly and attentive
  • Must be comfortable with computer use

Duties

  • Sell festival tickets
  • Secure wristbands to patrons accordingly
  • Represent the festival in a friendly and professional manner
  • Keep box office clean and organized
  • Closing crew must clean up the box office area for morning crew
  • Distribute sponsorship packages as needed

Festival Days: Thursday to Sunday. Thursday and Friday availability is necessary. Please specify if you are additionally available Monday to Wednesday.

Qualifications

  • Responsible
  • Customer service experience
  • Physically fit
  • Problem solving-solution oriented

Duties

  • Check-in campers
  • Provide camping wristbands to those on check-in list
  • Remove garbage & recycling from campsite throughout the event and after departure of campers
  • Walk through site and respond to any arising issues
  • Tear down; remove & roll fencing, remove & stack layout sticks

Must be available for shifts two weeks prior to festival. Limited openings available.
Exact days will be determined prior to August
Festival days OFF

Qualifications

  • Responsible
  • Must be physically fit with the ability to bend, walk and lift

Duties

  • Pound stakes for camping layout
  • Label each campsite with a corresponding number
  • Set up snow fencing, if required
  • Assist with setting up other camping equipment such as sinks, environment stations etc

Privately Recruited

Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Physically fit
  • Valid First Aid Certificate or professional certification
  • Friendly and attentive

Duties

  • Treat anyone requiring First Aid
  • In a rare situation, you may be required to stabilize someone with a critical injury and monitor that person until an ambulance arrives
  • Assist onsite EMT if asked

Festival Days Watering ONLY
32 Hours from May to August. Hours determined by volunteer with feedback from Volunteer Coordinator. Limited openings available.

Qualifications

  • Physically fit with ability to lift wheelbarrows, shovel, weed
  • Must be reliable and a self starter

Duties

  • Weed the planters and prepare them for new flowers
  • Plant flowers into large planters
  • Water and maintain planters up to and throughout the festival

Festival Days: (Some Thursday shifts required) Friday to Sunday, and
a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Professional
  • Approachable
  • Ability to read passes carefully
  • Ability to stand for long periods of time
  • Excellent communication skills
  • Problem solving skills

Duties

  • Welcome patrons as they arrive and act as a festival ambassador
  • Ensure gate traffic flows smoothly
  • Inform patrons about festival chair height policy
  • Check for valid wristbands and check Festival ID name tags when needed
  • Maintain a presence to ensure a welcoming and safe environment

Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Physically fit with ability to lift 50 pounds
  • Valid drivers license

Duties

  • Deliver water stations to all areas during set up
  • Deliver ice & water
  • Inventory & clean area during tear down

Festival Days: Thursday to Sunday. Thursday and Friday availability is desired

Qualifications

  • Strong customer service
  • Problem-solving and solution oriented
  • Professional
  • Good knowledge of the Festival and the Shuswap area

Duties

  • Be a festival ambassador and create a positive experience
  • Welcome patrons to the festival grounds
  • Inform patrons about festival chair height and tarp size policies
  • Answer questions that patrons and/or volunteers may ask, give patrons and/or volunteers directions

Hours are split between the week before and the week after the festival
Festival days OFF

Qualifications

  • Physically fit with ability to lift a minimum of 30 lbs
  • Carpentry skills considered an asset
  • Equipment operating and stage craft experience is an asset

Duties

  • Set up/tear down tents
  • Distribute tables and chairs
  • Attach shade cloth to fences
  • Help with various tasks as required

Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Experience with debit and credit card transactions using electronic payment terminals
  • Organized and detail oriented

Duties

  • Assist with set up/tear down of area
  • Operate cash registers and POS machines
  • Promote and sell merchandise within the store
  • Monitor merchandise stock

Festival Days: Week prior to festival for set up. Required meeting Wednesday Prior to festival. Tear down shift required after festival weekend.

Qualifications

  • Must be physically fit
  • Experience with debit and credit card transactions an asset
  • Must be tech savvy

Duties

  • Assist with set up/tear down of area. 
  • Selling daily parking passes in public lots
  • Directing traffic to parking stalls
  • Manning volunteer parking

Festival Days: Thursday to Monday, must be available for all hours, hours will be determined in coordination with the Artist Liaison and Head Supervisor.

Qualifications

  • Must have current Class 4 Drivers License
  • Must have clean drivers abstract, and must submit to participate
  • Must be responsible and extremely professional
  • Represent the festival in a friendly manner
  • Interview and Coordinator approval required
  • Early mornings and late nights required
  • Must be physically fit to lift luggage and instruments

Duties

  • Pick up and drop off performers at airport, hotel, around town
  • Perform vehicle pre-trip inspections
  • Move instruments and luggage in and out of vehicle

Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Experience operating equipment
  • Able to lift heavy items in and out of golf carts
  • Two-way radio experience

Duties

  • Transport furniture, sound equipment, food, and supplies
  • Provide a courtesy shuttle for limited mobility patrons, and parents with kids
  • Complete other transport tasks as required
  • Help move supplies to volunteer party on Sunday

Festival Days: Hours are split between the week before and the week after the festival. Festival days OFF

Qualifications

  • Must be organized 
  • Be able to follow instructions and signage map
  • Able to lift heavy items in and out of golf carts
  • Work as a team
  • Tidy and Hardworking

Duties

  • Handling fragile items. Must handle with care
  • Responsible for installing and disassembling signage around festival grounds

Festival Days: Shifts scheduled accordingly to stage needs. Availability week prior to festival required. Some late nights and early mornings required.

Qualifications

  • Sound equipment knowledge 
  • Able to lift 50lbs
  • Live event stage experience an asset
  • Stage plot experience is an asset
  • Customer service oriented
  • Problem solving and solution oriented
  • Able to take direction and listen to Stage Manager

Duties

  • Stage preparation
  • Music equipment set up and tear down
  • Lift/move heavy equipment
  • Work in a fast paced environment

Privately Recruited 

Festival Days: Wednesday to Sunday shifts
4 – 6 hour shifts may be required. Set up OR tear down shift required.

Qualifications

  • Customer service experience
  • Professionalism
  • Represent the festival in a friendly manner
  • Good knowledge of the Festival and the Shuswap
    area

Duties

  • Organize t-shirts, ID nametags
  • Provide information to volunteers and patrons
  • Hand out t-shirts, ID name tag, parking pass to volunteers, meal tickets
  • Secure wristbands on volunteers for their first day
  • Act as a festival ambassador and provide support to patrons accordingly

Festival Days: Friday to Sunday and a set up shift before the festival OR a tear down shift after the festival

Qualifications

  • Food Safe Certificate an asset
  • Customer service experience
  • Food preparation experience
  • Friendly and attentive

Duties

  • Assist with set up or tear down including cleaning of areas
  • Greet volunteers – help them feel welcome
  • Serve bunwiches on Friday
  • Serve snacks and drinks
  • Cut vegetables and fruit/other food preparation
  • Ensure kitchen area, lounge bathroom, and the lounge itself are always clean and tidy
  • Fulfill all Interior Health requirements and follow guidelines under supervision of Head Supervisor

Festival Days: Sunday Evening to early morning Monday required. Set up before the festival AND one tear down shift on Monday after the festival required.

MUST be available SUNDAY NIGHT and MONDAY MORNING

Qualifications

  • Customer service experience
  • Serving It Right Certificate is required if working in Bar 
  • Friendly and attentive
  • Team oriented
  • Able to stay up late and stay friendly

Duties

  • Set up and decorate for the party
  • Serve alcohol (max 2 per person)
  • All drink tickets must be torn in 1⁄2 so they can’t be picked up and used again
  • Manage food stock and keep bar stocked
  • Keep area tidy at all times, wipe tables and pick up garbage
  • Help tear down after the party

Festival Days: Saturday and Sunday shifts required. Limited openings available. Set up and Tear down shifts determined with Head Supervisor.

Qualifications

  • Serving It Right Certification required
  • Customer service experience
  • Physically fit and able to lift heavy items

Duties

  • Serve beverages in appropriate portions
  • Check tasting tickets
  • Open liquor bottles
  • Assist with set up/ tear down of area
  • Lift heavy boxes and ice

Privately recruited by head supervisor.

Festival Days: To be determined with Marketing Coordinator and Volunteer  Coordinator. Shifts week prior to festival possible. Thursday – Sunday shifts. Shifts post festival for editing footage. Limited positions available. 
 
Qualifications:
  • Experience with photography and/or videography
  • Own equipment used. Under certain circumstances a phone with high quality camera may be used. 
  • Experience capturing music festival an asset
  • Provide links to any social media or professional websites that highlight your work
 
 
Duties: 
  • Capture photos and/or video of festival set up, Pre Festival concerts, and the festival itself. Shot list and areas of focus provided by Marketing Coordinator
  • Edit footage if needed
  • Provide footage to Marketing Coordinator. This footage may be used in the promotion of the Salmon Arm Folk Music Society and all associated events. 

Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival or some Thursday shifts may be required. Must attend one pre-festival meeting/training.

Qualifications

  • Serving It Right Certificate required.
  • Experience with debit and credit card transactions an asset
  • Must be tech savvy
  • Ability to stand and walk for an entire 4 hours shift REQURIED
  • Must be eager to sell
  • Customer service experience
  • Friendly and attentive
  • Strong communication skills

Duties

  • Sell beverage tickets using electronic device
  • Ensure accuracy of sale and customer information
  • Represent the festival in a friendly and professional manner
  • Keep electronic device and tickets secure when on shift