ROOTSandBLUES Crew Descriptions

Volunteer Crews

Find your ROOTSandBLUES Festival crew by checking out the brief descriptions below!

Physical Requirement: Must be able to stand and walk for the duration of each 4-hour shift.
Training: One mandatory pre-festival training shift
Skills: POS knowledge is preferred

Role Overview: Sales Roamers work in pairs to sell 50/50 tickets throughout the festival grounds. This is a fun, social role—perfect to sign up for with a friend!

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Sell 50/50 tickets using electronic device
  • Ensure accuracy of sale and customer information
  • Represent the festival in a friendly and professional manner
  • Keep electronic device secure when on shift

Limited positions available. Please select this role only if you have been recruited by the Head Supervisor.

Due to limited spaces, select this role only if recruited or approved by the Head Supervisor.
Hours: Minimum 20 hours (scheduled at the discretion of the coordinator)
Age Requirement: Must be 19+
Shift Expectations: Early mornings and late-night shifts required.

Role Overview: Artist Liaisons support performers, managers, and their teams throughout the festival. You will help welcome and orient artists to all backstage and hospitality areas, ensuring they feel comfortable and taken care of during their time on-site.

Key Responsibilities: Greet artists and managers upon arrival. Provide orientation to backstage spaces, dressing rooms, hospitality zones, and instrument lock-up. Offer safe and reliable on-site transportation for performers, their management, and guests—moving them between locations such as stages, instrument lock-up, and the festival merchandise tent. Maintain a professional, friendly, and discreet presence at all times.

Duties

  • Assist with set up/tear down of area
  • Be professional and respectful “No Star Struck Fans”
  • As assigned per: Artist Liaison teams reception, hospitality, security, area replenishment, and maintenance 
  • Liaison with SAFMS staff, instrument lock-up, site transport, and performers/bands, various crews
  • Set up dressing rooms, clean and replenish supplies
  • Keep area clean, tidy and organized

Due to limited spaces, select this role only if recruited or approved by the Head Supervisor.
Physical Requirement: Must be physically fit and able to lift 30+ lbs
Training: One mandatory pre-festival meeting

Role Overview: Volunteers help set up and tear down festival backstage areas. This is a hands-on, physically active role, and some late-night shifts are required.

Shift Details: Pre-festival setup occurs during the week before the festival. Post-festival teardown occurs immediately after the festival.

Duties

  • Move and clean furniture
  • Hang lighting
  • Ensure decoration correlates to festival theme

Training/Certification: Serving It Right
Skills: POS knowledge preferred
Shift Expectations: Some late-night shifts required

Role Overview: Bar Staff serve alcohol safely and provide friendly customer service.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Serve alcohol (max 2 per person)
  • Tear ALL drink tickets in ½ so they can’t be picked up and used again
  • Keep area/tables clean, pick up garbage
  • Run stock to the bar
  • Store inventory at end of shift
  • Collect cups, sort and bag cans

Training/Certification: Serving It Right is Recommended
Skills: POS knowledge preferred
Shift Expectations: Some late-night shifts required

Role Overview: Operate the POS machine, check IDs, sell drink tickets, and provide friendly, efficient customer service to festival attendees.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Selling drink tickets
  • ID Patrons
  • Operate POS Machines, training provided
  • Ensure tickets are in numerical order

Training/Certification: Serving It Right
Skills: POS knowledge preferred
Shift Expectations: Some late-night shifts required

Role Overview: Bar Staff serve alcohol safely and provide friendly customer service.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Serve alcohol (max 2 per person)
  • Tear ALL drink tickets in ½ so they can’t be picked up and used again
  • Keep area/tables clean, pick up garbage
  • Collect cups, sort and bag cans
  • Run stock to the bar, store inventory at end of shift
  • 1 or 2 people may be assigned to help take alcohol in and out of the reefer

Training/Certification: Serving It Right is Recommended
Skills: POS knowledge preferred
Shift Expectations: Some late-night shifts required

Role Overview: Operate the POS machine, check IDs, sell drink tickets, and provide friendly, efficient customer service to festival attendees.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • ID Patrons
  • Sell drink tickets
  • Operate POS Machines, training provided
  • Ensure tickets are in numerical order

Training: One mandatory pre-festival training shift

Role Overview: Box Office volunteers manage ticket sales, wrist banding and customer service at the festival entrance. This role involves interacting with patrons, handling transactions accurately, and helping ensure a smooth festival experience.

Key Requirements: Previous POS (Point-of-Sale) knowledge is preferred.
Comfortable interacting with patrons in a friendly, outgoing manner.

Shift Details: Event shifts run Thursday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival if not working Thursday.

Duties

  • Sell festival tickets
  • Secure wristbands to patrons accordingly
  • Represent the festival in a friendly and professional manner
  • Keep box office clean and organized
  • Closing crew must clean up the box office area for morning crew
  • Distribute sponsorship packages as needed

Physical Requirement: Must be physically fit.

Role Overview: Welcome campers, check them in, provide wristbands, and conduct general campground walk-throughs.

Shift Details: Event shifts run Thursday through Sunday. Thursday and Friday shifts are required.

Duties

  • Provide camping wristbands to those on check-in list
  • Remove garbage & recycling from campsite throughout the event and after departure of campers
  • Walk through site and respond to any arising issues
  • Tear down; remove & roll fencing, remove & stack layout sticks

Physical Requirement: Must be physically fit.

Role Overview: Assist with campsite layout by pounding stakes, numbering sites, installing snow fencing as needed, and helping set up equipment such as sinks and environmental stations.

Shift Details: Must be available for shifts between JULY 14 – JULY 22, 2026. Exact shift days will be determined prior to JULY by the Head Supervisor. Festival Days OFF!

Duties

  • Pound stakes for camping layout
  • Label each campsite with a corresponding number
  • Set up snow fencing, if required
  • Assist with setting up other camping equipment such as sinks, environment stations etc

Limited positions available. Please select this role only if you have been recruited by the Head Supervisor.

Limited positions available. Please select this role only if you have been recruited by the Head Supervisor.

Training: One mandatory pre-festival training shift
Shift Expectations: Some late-night shifts required.

Shift Details: Event shifts run Thursday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival if not working Thursday.

Duties

  • Welcome patrons as they arrive and act as a festival ambassador
  • Ensure gate traffic flows smoothly
  • Inform patrons about festival chair height policy
  • Check for valid wristbands and Festival ID name tags when needed
  • Maintain a presence to ensure a welcoming and safe environment

Limited positions available. Please select this role only if you have been recruited by the Head Supervisor.

Training/Certification: First Aid Certificate, Nursing/First Aid experience preferred.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.Toggle Content

Do you have experience volunteering with the ROOTSandBLUES Festival?
Are you curious to see how the ROOTSandBLUES Festival operates from a whole new perspective?
Do you have the leadership skills to guide and support a team of volunteers?
Are you excited about special perks and unique opportunities?

If you’re interested in becoming a Head Supervisor for the 34th Annual ROOTSandBLUES Festival, please select this category to learn more. You’re also welcome to email our Volunteer Coordinator at volunteer@rootsandblues.ca and share any additional information about yourself.

Multiple positions are available, so we hope you’ll consider joining us!!

Training/Certification: Forklift certification an asset.
Physical Requirement: Must be able to lift 30+ lbs
Skills: Carpentry/construction skills an asset

Role Overview: The Infrastructure Crew supports festival setup and teardown by assembling tents, distributing tables and chairs, attaching shade cloth to fences, and assisting with general tasks as needed.

Shift Details: Hours are divided between the week before and the week after the festival. Festival days off!

Duties

  • Set up/tear down tents
  • Distribute tables and chairs
  • Attach shade cloth to fences
  • Help with various tasks as required

Due to limited spaces, select this role only if recruited or approved by the Head Supervisor.

Training: One mandatory pre-festival meeting
Skills: POS knowledge preferred.

Role Overview: Support the festival store by assisting with setup and teardown, operating POS systems, promoting and selling merchandise, and monitoring stock throughout the event.

Shift details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Assist with set up/tear down of area
  • Operate cash registers and POS machines
  • Promote and sell merchandise within the store
  • Monitor merchandise stock

Limited positions available. Must be a returning volunteer with references available.
Training: One mandatory pre-festival training shift
Skills: Comfortable using computers and handling phone calls.

Role Overview: Assist festival staff by answering phone inquiries and helping ensure smooth communication and organization behind the scenes.

Shift Details: Event shifts run Wednesday through Sunday.

Physical Requirement: Must be physically fit

Role Overview: Assist with the setup and teardown of parking areas

Shift Details: Pre-festival setup occurs during the week before the festival. Post-festival teardown occurs immediately after the festival.

Duties

  • laying out parking areas with stakes and flagging tape
  • Parking Areas are: Paid Parking, Overflow Paid Parking, and Volunteer Parking 

Training: One mandatory pre-festival meeting

Role Overview: Festival ambassadors, welcoming attendees, answering questions, providing directions, and sharing key festival policies such as chair height and tarp size. You will assist with accessibility services for patrons during the festival weekend, ensuring that guests with accessibility needs are supported and providing festival information and schedules as required to ensure a positive experience for all.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Be a festival ambassador and create a positive experience
  • Welcome patrons to the festival grounds
  • Inform patrons about festival chair height and tarp size policies
  • Answer questions that patrons and/or volunteers may ask, give patrons and/or volunteers directions

Due to limited spaces, please select this role only if recruited or approved by the Head Supervisor. *Must be a returning volunteer and have references available.

Training/Certification: Class 4 (or higher) driver’s license required. A clean driver’s abstract must be provided.
Shift Expectations: Some early mornings and late-night shifts required. Out of town travel may be required.

Role Overview: Assist artists and their teams by providing safe and reliable transportation between airports, hotels, and festival sites. You will perform vehicle pre-trip inspections and help load and unload instruments and luggage to ensure smooth and efficient transport throughout the festival.

Shift Details: Shifts occur the week before the festival, during the festival, and for post-festival trips as required.

Duties

  • Pick up and drop off performers at airport, hotel, around town
  • Perform vehicle pre-trip inspections
  • Move instruments and luggage in and out of vehicle

Limited positions available.
Hours: Determined by Marketing Coordinator & Volunteer Coordinator.
Age Requirement: Must be 16+
Skills: Experience in photography and/or videography required, experience capturing music festivals is an asset.

Role Overview: Use your own equipment to capture photos and/or video of festival setup, pre-festival concerts, and the festival itself. In some cases, a phone with a high-quality camera may be used. Provide links to social media or professional websites that highlight your work. A shot list and areas of focus will be provided by the Marketing Coordinator. Editing footage may be required and final content will be delivered to the Marketing Coordinator for use in promotion of the Salmon Arm Folk Music Society and associated events.

Shift Details: Shifts occur the week of the festival, Friday though Sunday during the festival and post festival as needed for editing footage.

Due to limited spaces, please select this role only if recruited or approved by the Head Supervisor.

Training/Certification: Serving It Right
Skills: POS knowledge preferred
Shift Expectations: Some late-night shifts required

Role Overview: Bar Staff serve alcohol safely and provide friendly customer service.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Role Overview: Responsible for installing and removing signage throughout the festival site. Help ensure signs are clearly visible, accurate, and strategically located to guide attendees and support smooth festival operations.

Shift Details: Shifts are schedules for the week before and the week after the festival. Festival days OFF!

Duties

  • Handling fragile items. Must handle with care
  • Responsible for installing and disassembling signage around festival grounds

Training/Certification: Forklift certification an asset. Two-way radio experience.
Shift Expectations: Some late-night shifts required.

Role Overview: Deliver ice and water to all areas of the festival grounds, move furniture, sound equipment, food, and supplies throughout the festival grounds. You will provide a courtesy shuttle for patrons with limited mobility, assist with other transport tasks as needed.

Shift Details: Event shifts run Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Transport furniture, sound equipment, food, and supplies
  • Provide a courtesy shuttle for limited mobility patrons, and parents with kids
  • Complete other transport tasks as required
  • Help move supplies to volunteer party on Sunday

Skills: Knowledge of sound equipment is an asset. Ability to lift 50 lbs. Stage plot experience is an asset. Must be able to take direction.
Shift Expectations: Some late-night shifts required. Shifts during the event can occur from Monday to Sunday, scheduled accordingly to stage needs.

Role Overview: Support festival performances by preparing stages, setting up and tearing down music equipment, and lifting or moving heavy gear. You will work in a fast-paced environment to help ensure performances run smoothly and safely.

**You will be assigned to a specific Stage Crew area once accepted. Returning volunteers are encouraged to note their previous area.

Duties

  • Stage preparation
  • Music equipment set up and tear down
  • Lift/move heavy equipment
  • Work in a fast paced environment

Limited positions available. Select this role only if recruited or approved by the Head Supervisor.

Training/Certification: Serving It Right
Physical Requirements: Ability to lift 30+ lbs.

Role Overview: Serve beverages in appropriate portions, check tasting tickets, and assist with opening liquor bottles. You will help with setup and teardown of the area, lift heavy boxes and ice, and ensure a safe and enjoyable experience for all attendees.

Shift Details: Shifts during the event occur on Saturday and Sunday, with lengths determined by the Head Supervisor. Some shifts may exceed 4 hours. Coordinate with your Head Supervisor regarding your schedule.

Duties

  • Serve beverages in appropriate portions
  • Check tasting tickets
  • Open liquor bottles
  • Assist with set up/ tear down of area
  • Lift heavy boxes and ice

Select this role only if recruited or approved by the Head Supervisor.
Age Requirement: Must be 19+
Training/Certification: Serving It Right

**Sunday Late Night Required**
Training/Certification: Serving It Right

Role Overview: Help set up and decorate the party area, serve alcohol responsibly, and manage food and drink stock. You will maintain a clean and organized space throughout the event and assist with teardown after the party.

Shift Details: Volunteers must set up before the Volunteer After Party and assist with tear-down on Monday morning. Availability after the festival; MUST be available SUNDAY NIGHT and MONDAY MORNING

Duties

  • Set up and decorate for the party
  • Serve alcohol 
  • All drink tickets must be torn in 1⁄2 so they can’t be picked up and used again
  • Manage food stock and keep bar stocked
  • Keep area tidy at all times, wipe tables and pick up garbage
  • Help tear down after the party

Training/Certification: Food Safe Certificate is strongly Recommended.

Role Overview: greet volunteers – help them feel welcome, serve bunwiches, snacks and drinks, cut vegetables and fruit/other food preparation, ensure kitchen area and the lounge itself are always clean and tidy, fulfill all Interior Health requirements and follow guidelines under supervision of Head Supervisor

Shift Details: Friday to Sunday and a set up shift before the festival OR a tear down shift after the festival

Role Overview: Organize t-shirts and ID name tags, distribute volunteer materials such as parking passes and secure wristbands on volunteers. You will act as a festival ambassador, providing support and information to volunteers to ensure a smooth and welcoming experience.

Shift Details: Event shifts run Wednesday, Friday through Sunday and you must choose either a set up shift before the festival OR a tear down shift after the festival.

Duties

  • Organize t-shirts, ID nametags
  • Provide information to volunteers and patrons
  • Hand out t-shirts, ID name tag, parking pass to volunteers, meal tickets
  • Secure wristbands on volunteers for their first day
  • Act as a festival ambassador and provide support to patrons accordingly

Select this role only if recruited or approved by the Head Supervisor.