Volunteer Crews
Find your ROOTSandBLUES Festival crew by checking out the brief descriptions below!
Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival or some Thursday shifts may be required. Must attend one pre-festival meeting/training.
Qualifications
- Experience with debit and credit card transactions an assent
- Must be tech savvy
- Ability to stand and walk for an entire 4 hours shift REQURIED
- Must be eager to sell
- Customer service experience
- Friendly and attentive
- Customer service oriented
- Strong communication skills
Duties
- Sell 50/50 tickets using electronic device
- Ensure accuracy of sale and customer information
- Represent the festival in a friendly and professional manner
- Keep electronic device secure when on shift
Festival Days: (Some Thursday shifts required) Friday to Sunday, and either a set up shift pre-festival OR a tear down shift after the festival. Must attend one pre-festival meeting.
Qualifications
- Interview with Head Supervisor required
- Energetic, Professional, Service Oriented
- Strong communication skills
- Possess problem solving skills
Duties
- Assist with set up/tear down of area
- Be professional and respectful “No Star Struck Fans”
- As assigned per: Artist Liaison teams reception, hospitality, security, area replenishment, and maintenance
- Liaison with SAFMS staff, instrument lock-up, site transport, and performers/bands, various crews
- Set up dressing rooms, clean and replenish supplies
- Keep area clean, tidy and organized
Privately Recruited
Festival Days: Week before and after the festival; Some late night shifts required. Must attend one pre-festival meeting
Qualifications
- Interview required & Head Supervisor approval of volunteer required
- Physically fit
- Detail orientated
- Works well in a team
- Creative
Duties
- Move and clean furniture
- Hang lighting
- Ensure decoration correlates to festival theme
Festival Days: Thursday to Sunday, and either a Wednesday set up shift OR a Monday tear down shift if not working Thursday. Some late night shifts required.
Qualifications
- Serving It Right Certification required
- Customer service experience preferred
- Must be physically fit and able to lift heavy items
Duties
- Serve alcohol (max 2 per person)
- Tear ALL drink tickets in ½ so they can’t be picked up and used again
- Keep area/tables clean, pick up garbage
- Run stock to the bar
- Store inventory at end of shift
- Collect cups, sort and bag cans
Festival Days: Thursday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival, if not working Thursday. Some late night shifts required
Qualifications
- Experience with debit and credit card transactions using electronic payment terminals
- Customer service experience
- Serving It Right Certificate preferred
Duties
- Selling drink tickets
- ID Patrons
- Operate POS Machines, training provided
- Ensure tickets are in numerical order
Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival. Some late night shifts required
Qualifications
- Serving It Right Certification required
- Customer service experience
- Physically fit and able to lift heavy items
Duties
- Serve alcohol (max 2 per person)
- Tear ALL drink tickets in ½ so they can’t be picked up and used again
- Keep area/tables clean, pick up garbage
- Collect cups, sort and bag cans
- Run stock to the bar, store inventory at end of shift
- 1 or 2 people may be assigned to help take alcohol in and out of the reefer
Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Experience with debit and credit card transactions using electronic payment terminals
- Customer service experience
- Serving It Right Certificate preferred
Duties
- ID Patrons
- Sell drink tickets
- Operate POS Machines, training provided
- Ensure tickets are in numerical order
Festival Days: Thursday to Sunday
Thursday and Friday availability is necessary
8 hour shifts may be required, shift length TBD by Head Supervisor
Qualifications
- Experience with debit and credit card transactions using electronic payment terminals,
- Customer service experience
- Friendly and attentive
Duties
- Sell festival tickets
- Secure wristbands to patrons accordingly
- Represent the festival in a friendly and professional manner
- Keep box office clean and organized
- Closing crew must clean up the box office area for morning crew
- Hand out Media/Sponsorship packages
Festival Days: Thursday to Sunday. Thursday and Friday availability is necessary. Please specify if you are additionally available Monday to Wednesday.
Qualifications
- Responsible
- Customer service experience
- Physically fit
- Problem solving-solution oriented
Duties
- Check-in campers
- Provide camping wristbands to those on check-in list
- Remove refuse & recycling from campsite throughout the event and after departure of campers
- Walk through site and respond to any arising issues
- Tear down; remove & roll fencing, remove & stack layout sticks
Must be available for shifts from August 7th to 18th
Exact days will be determined prior to August
Festival days OFF
Qualifications
- Responsible
- Must be physically fit with the ability to bend, walk and lift
Duties
- Pound stakes for camping layout
- Label each campsite with a corresponding number
- Set up snow fencing, if required
- Assist with setting up other camping equipment such as sinks, environment stations etc
Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Responsible
- Child minding experience
- Experience with arts and crafts
Duties
- Assist with set up/ tear down of area
- Play games, face painting, and creating arts/crafts
- Volunteers must be responsible to make sure children arriving with a parent(s) or guardian(s) do not leave by themselves. Notify parents must stay within sight.
- Keep area clean, tidy and organized
Privately Recruited
Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Physically fit
- Valid First Aid Certificate or professional certification
- Friendly and attentive
Duties
- Treat anyone requiring First Aid
- In a rare situation, you may be required to stabilize someone with a critical injury and monitor that person until an ambulance arrives
- Assist onsite EMT if asked
Festival Days Watering ONLY
32 Hours from May to August. Hours determined by volunteer with feedback from Volunteer Coordinator.
Qualifications
- Must have own truck
- Physically fit with ability to lift wheelbarrows, shovel, weed
- Must be reliable and a self starter
Duties
- Weed the planters and prepare them for new flowers
- Plant flowers into large planters
- Water and maintain planters up to and throughout the festival
Festival Days: (Some Thursday shifts required) Friday to Sunday, and
a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Professional
- Approachable
- Ability to read passes carefully
- Ability to stand for long periods of time
- Excellent communication skills
- Problem solving skills
Duties
- Welcome patrons as they arrive and act as a festival ambassador
- Ensure gate traffic flows smoothly
- Inform patrons about festival chair height policy
- Check for valid wristbands and check Festival ID name tags when needed
- Maintain a presence to ensure a welcoming and safe environment
Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Physically fit with ability to lift 50 pounds
- Valid drivers license
Duties
- Deliver water stations to all areas during set up
- Deliver ice & water
- Inventory & clean area during tear down
Festival Days: Thursday to Sunday. Thursday and Friday availability is desired
Qualifications
- Strong customer service
- Problem-solving and solution oriented
- Professional
- Good knowledge of the Festival and the Shuswap area
Duties
- Be a festival ambassador and create a positive experience
- Stand out front of the gates and welcome patrons as they arrive
- Inform patrons about festival chair height policy
- Answer questions that patrons and/or volunteers may ask, give patrons and/or volunteers directions
- Exchange tickets for wristbands at West Gate
Hours are split between the week before and the week after the festival
Festival days OFF
Qualifications
- Physically fit with ability to lift a minimum of 30 lbs
- Carpentry skills considered an asset
- Equipment operating and stage craft experience is an asset
Duties
- Set up/tear down tents
- Distribute tables and chairs
- Attach shade cloth to fences
- Help with various tasks as required
Festival Days: Friday to Sunday and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Problem-solving and solution oriented
- Strong communication skills
- Customer service oriented
- Reliable
- Physically fit to lift instruments
- Professional and organize
Duties
- Assist with set up/tear down of area
- Tag instruments
- Maintain an organized system in storage lock-up area
- Assist artists with storage of belongings
Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Experience with debit and credit card transactions using electronic payment terminals
- Organized and detail oriented
Duties
- Assist with set up/tear down of area
- Operate cash registers and POS machines
- Promote and sell merchandise within the store
- Monitor merchandise stock
Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Experience with debit and credit card transactions using electronic payment terminals
- Organized and detail oriented
- Customer Service Oriented
Duties
- Assist with set up/tear down of area
- Operate POS machines
- Sell parking tickets
- Monitor parking spaces available, do not over sell
Festival Days: Thursday to Monday, must be available for all hours
Qualifications
- Must have current Class 4 Drivers License
- Must have clean drivers abstract, and must submit to participate
- Must be responsible and extremely professional
- Interview and Coordinator approval required
- Early mornings and late nights required
- Must be physically fit to lift luggage and instruments
Duties
- Pick up and drop off performers at airport, hotel, around town
- Perform vehicle pre-trip inspections
- Move instruments and luggage in and out of vehicle
Festival Days: Friday to Sunday, and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Must hold a valid drivers license
- Experience operating equipment
- Be at least 25 years old to be a vehicle operator
- Physically fit with ability to lift heavy items
- Two-way radio experience
Duties
- Transport furniture, sound equipment, food, and supplies
- Provide a courtesy shuttle for limited mobility patrons, and parents with kids
- Complete other transport tasks as required
- Help move supplies to volunteer party on Sunday
Festival Days: Thursday to Sunday with shifts scheduled accordingly to stage needs. Some late nights required
Qualifications
- Sound equipment knowledge
- Able to lift 50lbs
- Stage plot experience is an asset
- Customer service oriented
- Problem solving and solution oriented
- Able to take direction
Duties
- Stage preparation
- Music equipment set up and tear down
- Lift/move heavy equipment
- Work in a fast paced environment
Privately Recruited
Festival Days: Thursday to Sunday
Thursday and Friday availability is necessary
8 hour shifts may be required, shift length TBD by Head Supervisor
Qualifications
- Customer service experience
- Professional
- Good knowledge of the Festival and the Shuswap
area
Duties
- Organize t-shirts, ID nametags
- Provide information to volunteers and patrons
- Hand out t-shirts, ID name tag, parking pass to volunteers, meal tickets
- Secure wristbands on volunteers for their first day
- Act as a festival ambassador and provide support to patrons accordingly
- Inform patrons about festival chair height policy
Festival Days: Friday to Sunday and a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Food Safe Certificate preferred
- Customer service experience
- Food preparation experience
- Friendly and attentive
Duties
- Assist with set up or tear down including cleaning of areas
- Greet volunteers – help them feel welcome
- Serve bunwiches on Friday
- Serve snacks and drinks
- Cut vegetables and fruit/other food preparation
- Ensure kitchen area, lounge bathroom, and the lounge itself are always clean and tidy
- Fulfill all Interior Health requirements and follow guidelines
Festival Days: Sunday Evening to Late
Set up before the festival AND one tear down shift on Monday after the festival
MUST be available SUNDAY NIGHT and MONDAY MORNING
Qualifications
- Customer service experience
- Serving It Right Certificate
- Friendly and attentive
- Team oriented
- Able to stay up late
Duties
- Set up and decorate for the party
- Serve alcohol (max 2 per person)
- All drink tickets must be torn in 1⁄2 so they can’t be picked up and used again
- Manage food stock and keep bar stocked
- Keep area tidy at all times, wipe tables and pick up garbage
- Help tear down after the party
Festival Days: Friday to Sunday, and either a set up shift before the festival OR a tear down shift after the festival
Qualifications
- Serving It Right Certification required
- Customer service experience
- Physically fit and able to lift heavy items
Duties
- Serve wine in appropriate portions
- Check wine tasting tickets
- Open wine bottles
- Assist with set up/ tear down of area
- Lift heavy boxes and ice