OFFICEQ: What are the office hours?
- Spring and Summer hours – Monday – Friday 8:30 am to 5 pm
- Fall and Winter hours – Monday – Friday 9:00 am to 4 pm
- Closed on statutory holidays.
Q: Can I refund or exchange my tickets? NOThe festival does not offer ticket refunds patrons can notify the public that their tickets are for sale on our Facebook Page. Click here if you are interested. The festival retains the right to remove Facebook Page ticket offerings. All transactions or postings on Facebook will not be guaranteed or enforced by SAFMS or the Salmon Arm Roots and Blues Festival. Please understand the Facebook service is to be used at your own risk.
ACCOMMODATIONSQ: Is there camping available?
A: Yes, we have pre-registered camping available for a fee. If interested, visit the Camping page.Q: What other accommodations are available?
A: Please check the Accommodations page on this website to find more information. Book early!
Q: What hours does the campground operate?
A: Check-in at 2:00 PM on Thur. Aug. 18, 2016. The campground gates are closed to vehicle traffic at 9:00 PM each night.
Q: What amenities are included with my camping fee?
A: Portable toilets and washstands. No showers, electricity or hook-ups are provided at the campsites.
Q: Where are you located?
A: On the Salmon Arm Fairgrounds, which are located one block in from the Trans Canada Highway, behind Centenoka Park Mall. 490 5th Ave. SW, Salmon Arm BC V1E 1S9
Q: What are the Festival hours?
- Friday 5 PM – 11 PM (gates open at 4 PM)
- Saturday 10 AM – 11 PM (gates open at 10 AM)
- Sunday 10 AM – 11 PM (gates open at 10 AM)
Q: I am interested in sponsoring the Festival. Whom do I contact?
A: Email Office@rootsandblues.ca or call 250-833-4096 ask for Shawna.
Q: Are you accepting Vendor application forms?
A: Begins December 1st. Please fill out the Vendor Application Form on the Vendors’ page to get the process started.
Q: When is the performer schedule announced?
A: A list of performers is published in the local newspapers and on our website approximately eight weeks prior to the Festival.
Q: Do you have evening tickets available?
A: Yes, tickets for a single evening can be purchased at the Festival box office beginning at 6:00 PM each day.
Q: Support for disabled persons during the Festival?
A: The West Gate is the preferred access gate for our disabled patrons. All of our patron stage areas are wheelchair friendly. We also provide wheelchair accessible bathrooms and wash facilities.
Q: Is there parking during the event?
A: Yes, a paid parking area will be available during the event on a first come, first serve basis. A $10 per day.
Q: Can I bring my own cooler with beverages?
A: Yes, non-alcoholic beverages are permitted. Alcoholic beverages will be confiscated. We have two Beer Gardens onsite.
Q: Can I bring my pet to the Festival?
A: Sorry, no pets are allowed on site during the Festival unless the animal is needed for assistance.
Q: What size of a tarp can I use during the Festival?
A: 8 ft. by 10 ft. tarp is the maximum size allowed. We ask that you please be considerate of others.
Q: Where can I dance during the Festival?
A: For the 2016 Festival, we want to ensure that all of our patrons are taken into consideration, from the energetic dancers to the patrons who enjoy sitting in a chair to listen to the performances. We will offer designated areas that will cater to both.
Q: What size of chair can I use on my tarp to watch the show?
A: Any chair with a seat higher than 8 inches off the ground will not be permitted in the front area of the field. Chairs above this height are designated farther back on the field.
Q: When will you start to accept volunteer applications from new and returning volunteers?
A: March 16, 2016. You can complete our Volunteer Application Form from the Volunteer page on this website.Q: How many hours are needed to volunteer? A: 16 hours total, three 4 hour shifts during the Festival and one 4 hour shift fulfilled during the set-up or tear down period.