Festival Box Office & Information

31st Annual ROOTSandBLUES Festival
August 17 -20, 2023 in Salmon Arm, BC

ROOTSandBLUES is located on the Salmon Arm Fairgrounds at MAP

Early Bird Tickets go on sale in December 2022, ends February 28th, 2023

Advance Weekend and Day passes begin March 1, 2022

Regular pricing begins August 1st through to the festival.

FREE EVENTS downtown on Thursday, August 17th

Children 12 and under are FREE must be accompanied by an adult.

FESTIVAL BOX OFFICE INFORMATION

EARLY BIRD TICKET PRICES

Adult Weekend $

Senior 65+ Weekend

Student Weekend  – Must show Valid student ID Weekend

Youth 13 -19 Weekend

Disability challenged persons pay for their ticket, and the caretaker gets in for FREE.

Camping information please go to the ROOTSandBLUES CAMPING page to find out more.

NEW! All tickets are now electronic for your convenience. Print at home through our new online system. We no longer offer mail delivery or will-call.

You can transfer your tickets through your email you received upon purchase, if you have not received confirmation please let info@rootsandblues.ca know, and we’ll resend your tickets, with confirmation, once you’ve opened that email, click on “VIEW YOUR TICKETS”, and then scroll down to the bottom of the page, and you can transfer.

ONLINE – Easy, convenient, safe, and secure – Payments Visa and Mastercard

PURCHASE  HERE Payment: Visa, MC. Available 24 hours a day, 7 days a week

BY PHONE250.833.4096 | Hours: 10 AM-3 PM, Monday-Friday (excluding statutory holidays).

Salmon Arm Folk Music Society office will be closed from December 17th to January 8th 2023 for the holidays.

ROOTSandBLUES Box Office Policies INFORMATION
ROOTSandBLUES Privacy Policies INFORMATION
 

NEW! Cashless at the Festival

We’re going cashless! You will no longer need to carry wads of cash or even line up at the ATM. Just bring your debit/credit card to make onsite purchases at the box office, festival artist merchandise, 50/50, and beer and wine lounges.
*Select food vendors and artisans will accept cash. ATM available onsite.

OTHER INFORMATION:

  • NO PETS, service animals only
  • NO REFUNDS – Only if we cancel the event.
  • Lawn chairs – smaller chairs at the front, larger ones at the back
  • Security check – No alcoholic beverages brought into the festival grounds, your coolers, bags will be checked by security.
  • Tarps – 8′ by 10′
  • Dancing Protocol – We request that patrons to be courteous of each other and attempt not to block the view of those seated. For those who prefer to sit, please be understanding that some patrons come to music festivals to listen and enjoy the experience while dancing.
  • Water Bottles The festival is working hard to reduce our environmental footprint. Please help us with this effort by bringing your own reusable water bottle to refill at one our free refill stations. If you do bring a single use water bottle on to the site, please consider refilling it to use again.
  • Lost Children If your child wanders off, they will be sent to the Event Central Building. Please make your children aware of the location of this building, should they require assistance.
  • Event Hosts If you need help or any assistance, our event host volunteers wear volunteer shirts and are happy to assist you with any concerns
  • Smoking and Vaping The festival grounds follow a non-smoking/vaping policy unless a patron is in one of the three designated zones. (see site map)
  • Composting, Garbage and Recycling Please pitch in and do your part. Compost, Garbage, Refundable and recycling receptacles are widely available throughout the site. All collected refundables go to help our community groups that volunteer with Roots and Blues.
  • Directions to the Festival ROOTSandBLUES is located at the Salmon Arm Fairgrounds, 490 5th Avenue SW, Salmon Arm, BC.
  • Parking  Paid parking is location on 5th Avenue SE across from the festival gates on a first come first serve basis. $10 per day we accept credit and debit. No cash. Overnight camping is not permitted. Parking is managed by Salmon Arm Security. Find more Salmon Arm parking information at www.salmonarm.ca/226/Parking
  • Construction Avoid delays and to keep up to date, BC Drive provides up-to-date information on local and regional road and highway construction and conditions. BC Drive: https://www.drivebc.ca/#mapView&ll=50.598509%2C-118.565809&z=8&xtg=Map%20Badge
  • Camping  For additional camping close to the festival site, please call 250.832.8803 or 778.855.4409. Additional camping is not directly affiliated with ROOTSandBLUES. Check-in: At the campgrounds, behind the festival on 10th Ave SW on Thursday, August 17 or 18th  before 9PM. Make sure to bring your tickets.
  • Shower Facilities: Salmon Arm Recreation Centre (pool schedule) www.salmonarmrecreation.ca/pool-schedules
  • Swimming: Canoe Beach, www.salmonarm.ca/Facilities/Facility/Details/3
  • Shuttle Service: Exclusively for individuals with disability and/or mobility challenges. Please ask a volunteer to contact site transportation
  • Fires: Absolutely no fires or propane pit fires. No exceptions
  • Tickets Children 12 and under are free when accompanied by an adult. Evening tickets are not available. Only full day or weekend passes are sold.
  • NO REFUNDS OR EXCHANGES.
  • Payment Options ROOTSandBLUES is going cashless – tickets, merchandise, 50-50, and beer garden is credit/debit only. ATMS will be onsite for food and artisan vendors.
  • Persons with Disabilities We are committed to serving patrons with disabilities who require assistive devices or caregivers to attend the festival. Caregivers are admitted free of charge when accompanying those with disability challenges.

What to Bring

  • Plan for the elements
  • Refillable Water bottles (complimentary water stations on site)
  • Sunscreen/Hat
  • Chair and/or tarp (tarp to not exceed 8’ x 10’)
  • Debit / Credit Card (we do have ATM’s on site for food and artisan vendors)
  • Bring your Identification
  • Pets (service animals only please)
  • Earplugs

Outside Food and Beverage

  • Bag and cooler checks at gates
  • Outside alcoholic beverages are not permitted and will be confiscated
  • You are permitted to bring outside food and non alcoholic beverages
  • No large coolers

Food and Artisan Marketplace

  • Packed with over 45 vendors, the market village is your go to stop for local and regional delicacies and unique, hand crafted works.

SHUTTLE

  • Free for festival attendees. The shuttle runs to and from the festival grounds to downtown shows, shops, and eateries.
  • Courtesy of the businesses of Downtown Salmon Arm, take the shuttle to check out the free Tuned Up Series performances.
  • Shuttle Pick up: Festival Campground Entrance | Main Gate Entrance
  • Shuttle Hours: TBD

 

  • In accordance with the BC Provincial Health Authority, and/or the Interior Health Authority, all directive restrictions, whichever is more stringent, will be observed.
    We look forward to welcoming you back to the sights and sounds of the 30th ROOTSandBLUES Festival in beautiful Salmon Arm. We are committed to the health and safety of our musicians, attendees, volunteers, sponsors and stakeholders and this year is no exception.
    All policies are subject to change without notice. Please check this page prior to the event start date to ensure you have the latest information on measures we have in place to protect our community.

 

As of April 8, BC’s vaccine card will no longer be mandatory to attend indoor and outdoor public settings. However, COVID-19 protocols are subject to change.

The Salmon Arm Folk Music Society adheres to evolving BC Provincial Health Authority and Interior Health Authority guidelines and recommendations.

Those who wish to wear a mask at SAFMS events are welcomed to do so.

For information on British Columbia’s current public health order, CLICK HERE. 

 

  • All sales are final. NO REFUNDS. If the event is cancelled you will be refunded except for the service charges. 
  • Ticket sales are first come, first served. Tickets will not be held, reserved, or set aside without
  • Ticket transfer now available until August 1. Use your confirmation email sent to you with your ticket purchase to transfer tickets.  The contractual obligation of the box office is always to the original ticket purchaser. ROOTSandBLUES is not obligated to honour any third-party agreements made in regard to tickets for our shows. If you want to transfer your tickets to someone else you need to do this at TICKIT.ca. Original ticket is void after transfer has been completed.
  • Children 12 years and under are admitted free (no ticket required) with an adult ticket holder  Proof of age may be requested at the gate prior to entry. 
  • Service charges and taxes are applied to each ticket. The service charge and ticket price is the same regardless of where the ticket is purchased or the payment method used.
  • ROOTSandBLUES neither endorses nor provides technical support for third-party ticket sales. We strongly recommend customers avoid third-party sales, and purchase directly from our ticket provider.
  • Each ticket has a unique QR or barcode which can only be scanned once for admission to the show. Once scanned the ticket becomes invalid. Duplicate tickets with the same barcode will not be accepted for admission. Please treat all tickets like cash and ensure that they are stored securely. Once a ticket is scanned you will receive a wristband at the gate. Wristbands must be worn at all times and shown for entry into ROOTSandBLUES Festival site and campgrounds. Wristbands are non-transferable. If your wristband is removed or tampered with, it cannot be replaced and you will not be allowed entry.
  • Ticket QR and barcodes can be cancelled and reissued if a ticket is lost, stolen, or if you have reason to believe there is a duplicate copy. The ticket purchaser must present valid government ID at the box office to have tickets reissued. *This cannot be done once a ticket has been scanned.
  • If you show up to the gate without your printed ticket in hand you must present valid government photo identification in the name of the ticket purchaser to be checked in electronically. Admittance will not be permitted without a valid government photo ID.
  • If there is a special ticket price for certain groups (seniors 65+, youth 13-19, students 20-25, members, etc.), proof of age status (age ID, student card, etc.) will be required in order to use the special priced ticket for admission.
  • Ticket holder assumes all the risks incidental to any event for which this ticket is issued and agrees that the ticket issue; event sponsor or facility owners are not responsible or liable for damages, injuries or claims arising from the use of this ticket. Ticket Holder consents to reasonable examination and searches to ensure compliance with laws, facility rules and regulations and acknowledges that alcoholic beverages, illegal substances, weapons, and recording devices are not permitted on the premises. Any violation of these conditions may result in refusal of admission or ejection without refund.
  • In the event of a full event cancellation, the ROOTSandBLUES and will inform ticket buyers through its official website about procedures for obtaining a refund. In the case of a cancelled event, service fees and taxes paid for the rendered service of purchasing tickets are not refundable.
  • You assume full responsibility and liability for your participation in and attendance at ROOTSandBLUES including risks and dangers incidental to the ROOTSandBLUES, including loss or damage to property, personal injury or death, and hereby forever release, discharge and hold the ROOTSandBLUES its officers, directors, employees, volunteers, contractors, agents or representatives harmless from any claim arising from such risk, even if arising from the negligence of the ROOTSandBLUES, its officers, directors, employees, volunteers, contractors, agents or representatives, or by third parties.
  • ROOTSandBLUES is following all Provincial and Interior Health regulations.

    As of April 8, BC’s vaccine card will no longer be mandatory to attend indoor and outdoor public settings. However, COVID-19 protocols are subject to change.

    The Salmon Arm Folk Music Society adheres to evolving BC Provincial Health Authority and Interior Health Authority guidelines and recommendations.

    Those who wish to wear a mask at SAFMS events are welcomed to do so.

    We remain committed to the health and safety of our musicians, attendees, volunteers, sponsors and stakeholders

  • The ROOTSandBLUES Festival is committed to meeting the needs of those with physical challenges. The festival prides itself on attending to the individual needs of individuals. The festival reviews its practices annually to ensure the dignity and independence of people are updated.
  • NOTICE OF TEMPORARY DISRUPTION – In the event of a planned or unexpected disruption to services or facilities for people with physical challenges (including, but not limited to, on-site facilities, accessible parking, and volunteer assistance), ROOTSandBLUES Festival will promptly up-date all affected people by announcements from the Main Stage and the Barn Stage. Complete copies of the Emergency Plan, including all Emergency Response Procedures, will be kept at the Guest/Volunteer booth for distribution at the start of the festival.
  • PARKING – Due to limited availability, only those patrons with an official accessible pass recognized by the BC Ministry of Transportation will be able to park on 5th St. Individuals with physical challenges are advised to contact the BC Ministry of Transportation to enquire about their eligibility for a parking pass. Onsite transportation (i.e., gators) to & from the causeway for those attendees with physical challenges is available. Please inquire at the Main Gate Guest/Volunteer Booth or West Gate.
  • SERVICE ANIMALS – ROOTSandBLUES Festival welcomes attendees accompanied by certified service animals. Certified service dogs are the exception.
  • SITE ACCESSIBILITY – The majority of the festival site is level grassed with gravel pathways. Washroom facilities for persons with physical challenges are available.
  • SITE TRANSPORTATION – Ask our volunteers at the gates to contact site transport to assist you. For mobility challenged patrons we offer transport around the Festival site with our Mobility Assistance Shuttle /Ask at the Security stations at the Main and West gates.
  • SUPPORT PERSONS – If an individual has a support worker employed for hire (i.e., Special Service at Home workers, or other paid contracts), the support person will gain entry at no charge. All other support persons, i.e., family members and friends, will be charged the same rate as other patrons.